document.write('
'); document.write(''); document.write('
More Product Information for the Hewlett Packard 2yr RTB ESP for Notebooks up to $1300 (UA045A) - Level Two
'); document.write(''); document.write(''); document.write(''); document.write(''); document.write('
'); document.write('

This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit.

'); document.write(''); document.write('
'); document.write('
'); document.write('
Specifications

'); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write(''); document.write('
General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberUA045A
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameCare Pack
Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description9x5
Service Details

Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.

Standard business hours coverage:
Service is available 8:00 am - 5:00 pm Monday through Friday, excluding holidays.

Accidental Damage Protection:
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.

Provided SupportConfiguration
Provided SupportPick-up & Return
Provided SupportTroubleshooting
Service Availability9 x 5
Service Response Time7 Day
Service LocationOn-site
Service Duration2 Year
Product Supported
  • HP Pavilion/Presario Notebooks
'); document.write(''); document.write(''); document.write(''); document.write('
'); document.write('');